إدارة التغيير التكنولوجي في البنوك بين القيادة والتبعية

Abstract EN

This study aims to clarify areas of change management in general and technological change in particular, the fact that banks operate in an environment of rapid technological change and intense competition, they are either to be the leader of the new technology or the banks a pioneer in the adoption of new TIC.

the biggest challenge facing banks is how to take advantage of this banking technology in the presence of obstacles and risk factors is resistance to change and is not supportive.