تأثير الولاء التنظيمي في تحسين الأداء الوظيفي : دراسة استطلاعية لعينة من المطارات الدولية العراقية

Abstract EN

The two researchers aim through this current study through its chapters to verify the relationship and impact of organizational loyalty as an independent variable in improving the functional performance of tourism human resources, to a sample of Iraqi international airports, and to try to come up with a number of recommendations that contribute to strengthening the practice and adoption of the two variables in the airports under study, and based on the importance of the topic to the research community and its fundamental impact in their activities and services provided ,The analytical descriptive approach was adopted as a basic approach to study and the resolution was used as a key tool in all data and information for the study, as the study community of leaders and officials at the researched airports represented the sample of 112 study leaders and officials as a leader and administrator as well as some interviews, and to analyze and process the data statistically, the natural distribution test and the predicative working analysis were adopted as a structural test to measure the validity of the approved metrics A set of descriptive statistics, Pearson simple link coefficient, structural equation modeling to identify simple and multi-variable impact relationships in which statistical programs (SPSS V.23: Amos V.23) were used, and several conclusions were reached through the study, the most prominent of which was proven (that the attempt to employ Iraqi airports researched for regulatory loyalty, as an independent variable, resulting in development outputs from the level of services provided to passengers.