أثر إدارة الجودة الشاملة على الأداء التنظيمي في شركات صناعة الألمنيوم الأردنية

Other Title(s)

The effect of total quality management on organizational performance in Jordanian aluminum companies

Dissertant

التوبة، طارق أسامة مصطفى

Thesis advisor

الشرباتي، عبد العزيز أحمد

University

Middle East University

Faculty

Faculty of Business

Department

Department of Business Administration

University Country

Jordan

Degree

Master

Degree Date

2021

English Abstract

This study aims to study the effect of applying total quality management on organizational performance in the aluminum industry sector in Jordan.

Hundred forty questionnaires were distributed to 14 goals to achieve the goal of the study.

Hundred twenty-two valid questionnaires were retrieved, which were analyzed using SPSS software.

The regression test was used to test the study hypotheses.

The study found that there is a high area for quality management and organizational performance in the Jordanian aluminum industry, as the aluminum industry companies are highly applying total quality Management and organizational performance.

The results showed that there is a relationship between the elements of overall quality and organizational performance.

The results showed that there is an effect of total quality management in achieving organizational performance in general, as there was a statistically significant effect of overall quality (except high management commitment and employee empowerment) on organizational performance.

In addition, this study recommends applying the concept of comprehensive management in other industrial sectors in Jordan because of its positive effect on achieving organizational performance.

Main Subjects

Business Administration

No. of Pages

103

Table of Contents

• APA
• MLA
• AMA

Language

Arabic

Data Type

Arab Theses

Record ID

BIM-1407366