إدراك جودة الخدمة التعليمية في الجامعات اليمنية و علاقته بصورتها الذهنية لدى الطلاب
Other Title(s)
Perception of educational service quality of Yemen's Universities and its relationship to its image among students
Author
Source
Issue
Vol. 6, Issue 11 (30 Jun. 2022), pp.122-164, 43 p.
Publisher
Azzaytuna University School of Media And Arts
Publication Date
2022-06-30
Country of Publication
Libya
No. of Pages
43
Main Subjects
Abstract EN
The study aimed to investigate the quality of educational service and its relationship to the university image among students.
And it relied on the survey method and was conducted on a sample of (231) students and concluded that the level of educational service quality in Yemen's universities is average, and that the dimensions of service quality are average too, And came in order, trust, reliability ,material aspects, sympathy with students, and responsiveness.
The study also showed that students had a positive image of universities to some extent, and there was a positive correlation between perception of service quality and the image of university amon students.
The results also revealed statistically significant differences in students’ perception of service quality based on the variations in variables of university and college, and The image of the university varies according to the college of the respondents.
American Psychological Association (APA)
شرف، هزاع مرشد أحمد. 2022. إدراك جودة الخدمة التعليمية في الجامعات اليمنية و علاقته بصورتها الذهنية لدى الطلاب. مجلة بحوث الاتصال،مج. 6، ع. 11، ص ص. 122-164.
https://search.emarefa.net/detail/BIM-1419358
Modern Language Association (MLA)
شرف، هزاع مرشد أحمد. إدراك جودة الخدمة التعليمية في الجامعات اليمنية و علاقته بصورتها الذهنية لدى الطلاب. مجلة بحوث الاتصال مج. 6، ع. 11 (حزيران 2022)، ص ص. 122-164.
https://search.emarefa.net/detail/BIM-1419358
American Medical Association (AMA)
شرف، هزاع مرشد أحمد. إدراك جودة الخدمة التعليمية في الجامعات اليمنية و علاقته بصورتها الذهنية لدى الطلاب. مجلة بحوث الاتصال. 2022. مج. 6، ع. 11، ص ص. 122-164.
https://search.emarefa.net/detail/BIM-1419358
Data Type
Journal Articles
Language
Arabic
Notes
يتضمن هوامش : ص. 157-164
Record ID
BIM-1419358