The effect of using decision support systems applications and business intelligence systems in making strategic decisions : a field study in the city of Gaziantep

Abstract EN

This study aims at studying the importance of business intelligence systems and decision support systems for Syrian civil society organizations in addition to studying the impact of the dimensions of decision support systems and business intelligence in making strategic decisions.

The data was collected through a survey conducted on the participants.

100 correct answers were used to analyze the data.

SPSS and SmartPLS 3 software were used to analyze the study data.

The results showed support for the seven hypotheses.

That decision support systems and business intelligence are well available in Syrian civil society organizations in the city of Gaziantep and at the same time, it was found that there is a strong positive relation between business intelligence and decision support systems with the making strategic decisions.