Human resources and Islamic microfinance sustainability : an empirical study of Baitul Maal Wat Tamwil in Indonesia

Abstract EN

Purpose : the main purpose of this study is to determine empirically the relationship between human resource adequacy and the sustainability of BMT in Indonesia.

methodology : this study used a triangulation design as research method.

the total number of 285 questionnaires were distributed manually to BMT staffs and analyzed using SPSS.

In addition, this study also conducted semi-structured interviews with some managers of BMT.

findings : the study findings exhibited that the relationship between human resource adequacy the sustainability of BMTs was significance and positive relationship.

originality : this study revealed the impact of human resources on the sustainability of BMT, which to the authors’ knowledge has not been conducted empirically.

research implications : this study recommends managers of BMT to strengthen human resources management through conducting some training programs in order to improve BMT sustainability.