تطبيق نظام الجودة (9001)‎ في ضبط الأمور الإدارية و المالية و اللوازمية في وزارة التربية و التعليم : دراسة تطبيقية تربية الأغوار الجنوبية

Abstract EN

The aim of the current research is to reveal the impact of the application of the quality system (9001) in controlling administrative, financial and supplies matters in the ministry of education, an applied study in the directorate of education of the southern Jordan valley, and to achieve the objectives of the research, the descriptive analytical method was used, and a questionnaire was developed to collect data from the study sample which consisted of (130) male and female employees working in the directorate of education of the southern Jordan valley.

the research reached a set of results, the most important of which are: the level of apply the quality system came at a high degree with a means of (3.84), and the degree of controlling administrative matters was high with a means of (4.47), and the degree of controlling financial matters was high with a means of (4.26), and the degree of controlling necessary matters was high with a means of (4.09).

in addition, there is a statistically significant effect at the significance level (α≤0.05) between the application of the quality system (9001) in all its dimensions (administrative responsibility, procurement, document control, and control of quality records) in controlling administrative and financial, and supplies matters in the directorate of education of the southern Jordan valley.

based on the results reached, the research recommended the need to constantly develop and update the quality system in line with the quality standards (9001) due to its clear impact on improving the performance of the directorate of education in the southern Jordan valley and its employees, and working to embody the standards and principles of the quality system (9001) in the organizational culture of the directorate of education of the southern Jordan valley, so that it becomes a major feature of the organizational culture axis and a fundamental pillar for the success of its performance and achievement of its objectives.