Evaluating the preparedness of rooms division and food and beverage division post COVID-19 pandemic in Hurghada Green Hotels

Abstract EN

The Egyptian hotel sector has been adversely affected by the unprecedented global outbreak of the COVID-19 pandemic.

As the hotels sector is slowly moving towards a recovery stage, this study investigates to discover sustainable recovery paths and the real impact of the COVID-19 outbreak on green resorts management practices in Hurghada through in-depth interviews with twenty-five senior managers from ten resorts.

Hotels strive to build a distinctive image post the outbreak; therefore, green hotels attempt to get this objective by adopting the green practices.

The aim of this study is to offer a scope for understanding the key topics related to the recovery plans which include the environmental considerations and hygienic–epidemiological conditions directly related to COVID-19 in green hotels.

The investigated hotels have successfully executed through senior managers their green practices, and the pandemic has not influenced green management practices to a great extent.

The study provides general guidance for other hotels in Egypt in these challenging times to restore confidence through adopting stringent hygiene practices and science-based virus prevention measures and reducing the environmental impacts to assure the hotels preparedness to acclimate for the recovery.