دور المورد البشري باعتباره مصدر المعرفة في تحقيق التميز للمؤسسات المعاصرة في ظل اقتصاد المعرفة

Abstract EN

The key to the difference between good performance and poor performance is the quality, motivation, commitment and dedication of the organization's personnel.

Therefore, modern institutions seek to select human resources capable of creativity, innovation, efficiency and effectiveness, raising the quality of goods and services produced and achieving customer satisfaction and satisfying their diverse and renewable needs.

Specifically, human resources management focuses its efforts on acquiring the best available competencies, training and developing individuals and providing the opportunity to enable them to acquire knowledge, experience and skill, in line with their ambitions and with the current and future needs of the organization.

Leading to the provision of goods and services to achieve excellence of the institution compared to its competitors.