دور الإدارة الإلكترونية في تحسين إدارة الحشود من وجهة نظر العاملين في منظومة الحج و العمرة
Other Title(s)
The role of E-management in improving the crowd management from the perspective of the employees in the Hajj and Umrah system
Author
Source
مجلة العلوم الاقتصادية و الإدارية و القانونية
Issue
Vol. 6, Issue 6 (28 Feb. 2022), pp.116-148, 33 p.
Publisher
Publication Date
2022-02-28
Country of Publication
Palestine (Gaza Strip)
No. of Pages
33
Main Subjects
Abstract EN
This descriptive study aimed to identify the role of the e-management at improving the crowd management of the Hajj Operations: e-planning, e-organizing, e-guidance, and e-monitoring) from the perspective of the employees in the Hajj.
The study included (n = 250) of the employees in the Hajj and the Rahman guests who responded to the survey.
The findings indicated that the practice of e-administration by the employees in the Hajj was high.
The electronic crowd monitoring appeared with the highest average of (3.62).
The degree of e-administration improvement for the crowd management, was high, with average (4.40).
The part of electronic organizing in crowd management was found to be the highest, with an average of (4.43).
Moreover, the study showed a statistically significant correlation between the degree of employees' practices of the Hajj, the e-administration, and all the areas of improvement in the crowd managements, at the level of significance (α ≤ 0.01).
Finally, the satisfaction level of the Rahman guests about the crowd management was significantly high, with average (4.33).
The study suggested increasing the attending of the technical courses for the employees in the Hajj, and providing free internet in the holy sites during the seasons of Hajj.
Moreover, the study recommended conducting a study on the application of e-administration in the field of Umrah, and conducting a study on crowd management in the Prophet's Mosque in Madinah.
American Psychological Association (APA)
عياد، دنيا بنت عبد العزيز. 2022. دور الإدارة الإلكترونية في تحسين إدارة الحشود من وجهة نظر العاملين في منظومة الحج و العمرة. مجلة العلوم الاقتصادية و الإدارية و القانونية،مج. 6، ع. 6، ص ص. 116-148.
https://search.emarefa.net/detail/BIM-1439706
Modern Language Association (MLA)
عياد، دنيا بنت عبد العزيز. دور الإدارة الإلكترونية في تحسين إدارة الحشود من وجهة نظر العاملين في منظومة الحج و العمرة. مجلة العلوم الاقتصادية و الإدارية و القانونية مج. 6، ع. 6 (شباط 2022)، ص ص. 116-148.
https://search.emarefa.net/detail/BIM-1439706
American Medical Association (AMA)
عياد، دنيا بنت عبد العزيز. دور الإدارة الإلكترونية في تحسين إدارة الحشود من وجهة نظر العاملين في منظومة الحج و العمرة. مجلة العلوم الاقتصادية و الإدارية و القانونية. 2022. مج. 6، ع. 6، ص ص. 116-148.
https://search.emarefa.net/detail/BIM-1439706
Data Type
Journal Articles
Language
Arabic
Notes
يتضمن مراجع ببليوجرافية : ص. 146-148
Record ID
BIM-1439706