The mediating effect of quality audit in supporting the relationship between quality management and the ISO standard
Other Title(s)
الأثر الوسيط لتدقيق الجودة في دعم العلاقة بين إدارة الجودة ومواصفة الأيزو
Joint Authors
Badawi, Samiah
Mansuri, Hawwari
Yusufat, Ali
Source
Journal of Financial, Accounting and Managerial Studies
Issue
Vol. 9, Issue 2 (31 Dec. 2022), pp.559-574, 16 p.
Publisher
Université Larbi Ben M'hidi Oum El Bouaghi Laboratoire COFIFAS
Publication Date
2022-12-31
Country of Publication
Algeria
No. of Pages
16
Main Subjects
Topics
Abstract AR
تهدف الورقة البحثية إلى دراسة العلاقة بين إدارة الجودة الشاملة ومواصفة الأيزو من خلال تدقيق الجودة بالتعرف على مواصفات الأيزو في إطار السعي لتحقيق التحسين المستمر، إضافة إلى التعرض لأهمية الجودة الشاملة ومراحل تطبيقها، والتعرف على مسؤولية مدقق الجودة وعرض الخطوات التي يتم إتباعها في تدقيق الجودة.
توصلت الدراسة إلى أن الحصول على شهادة الأيزو لا يغني عن نظام إدارة الجودة التي تمثل وجهة نظر أصحاب المصلحة حيث تهتم بالتحسين المستمر.
نظام إدارة الجودة الشاملة يقوم على مواصفات موثقة تمثل من وجهة نظر العميل التدقيق الدوري وتهتم بالتحديث المستمر وفقا للتحسينات التي أفرزها برنامج الجودة الشاملة.
Abstract EN
This research paper aims to investigate the relationship between total quality management and ISO specification through a quality audit by identifying ISO specifications in the pursuit of continuous improvement, in addition to exposure to the importance of total quality and the stages of its application, and to identify the responsibility of the quality auditor and the presentation of the stages to be followed in the quality audit.
the study concluded that obtaining the ISO certification does not replace the quality management system, which represents the point of view of the stakeholders because it is a continuous improvement.
in addition, the total quality management system is based on documented specifications that describe the periodic audit from the customer's point of view and concern themselves with continuous updating based on the improvements produced by the total quality program.
American Psychological Association (APA)
Mansuri, Hawwari& Badawi, Samiah& Yusufat, Ali. 2022. The mediating effect of quality audit in supporting the relationship between quality management and the ISO standard. Journal of Financial, Accounting and Managerial Studies،Vol. 9, no. 2, pp.559-574.
https://search.emarefa.net/detail/BIM-1467875
Modern Language Association (MLA)
Mansuri, Hawwari…[et al.]. The mediating effect of quality audit in supporting the relationship between quality management and the ISO standard. Journal of Financial, Accounting and Managerial Studies Vol. 9, no. 2 (Dec. 2022), pp.559-574.
https://search.emarefa.net/detail/BIM-1467875
American Medical Association (AMA)
Mansuri, Hawwari& Badawi, Samiah& Yusufat, Ali. The mediating effect of quality audit in supporting the relationship between quality management and the ISO standard. Journal of Financial, Accounting and Managerial Studies. 2022. Vol. 9, no. 2, pp.559-574.
https://search.emarefa.net/detail/BIM-1467875
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references: p. 572-574
Record ID
BIM-1467875