استراتيجية التحسين المستمر و علاقتها بترشيد الأداء الوظيفي وفق نظام إدارة الجودة الشاملة TQM : دراسة ميدانية بمؤسستين بوهران (SIMAP)‎ و (SNV)‎

Abstract EN

This study aims to highlight and define the nature of the relationship between the continuous improvement strategy in organizations as an essential dimension of total quality management (TQM) and job performance as one of the outputs that the organization seeks to achieve, to achieve the objectives of this study, a questionnaire was created and distributed to a sample of sixty workers, in two productive institutions in Oran, where the data were processed using the SPSS statistical package, the study with its descriptive approach, concluded that there is a positive, statistically significant correlation between the continuous improvement strategy and job performance, the study also made it possible to highlight the importance of this topic in achieving the goals and success of organizations, one of the most prominent recommendations of this study was the necessity of paying attention to the process of continuous improvement, as it is one of the factors and determinants that are used in the development of organizations, especially if it is used to support and develop the job performance of employees.