واقع تطبيق إدارة المعارف في شركة Microsoft

Abstract EN

This research paper aims to know the reality of applying knowledge management in one of the world's leading companies in software and electronic products, namely Microsoft Corporation, by highlighting the most important knowledge management processes in general, and how to apply them to Microsoft, especially as the economic world is witnessing rapid changes, perhaps The most important of these is the opening of markets, which leads to a collision of interests of companies in achieving a market share that enables them to continue, grow, and survive.

Under these circumstances, Microsoft cannot neglect the knowledge and the renewed competencies and skills it provides with a dark tint, enabling it to create many competitive advantages and work to maintain it.

The study showed that the results of the application of knowledge management processes in Microsoft contribute to the success of the results obtained from the application of the ekm project in a positive way.