The impact of organizational citizenship behavior on social responsibility : a field study in the Iraqi Airways sector

Abstract EN

This study aims to find out the impact of organizational citizenship behavior on social responsibility in the airline sector in Republic of Iraq.

200 questionnaires were distributed in three airlines: Iraqi Airways, Fly Baghdad, Jet Zagros, to achieve the objectives of the study, they were processed and analyzed using SPSS version 21.

In addition to conducting formal structured interviews with the CEO of companies, the director of human resources and the director of reservations, the most important results were reached: There is a statistically significant relationship under the level of significance of 0.05 between organizational citizenship behavior and the social responsibility of airlines.