دور نظام الجودة في ضبط القرارات الإدارية في وزارة التربية و التعليم الأردنية من وجهة نظر الموظفين

Abstract EN

This study aims to identify the role of the quality system in controlling administrative decisions in the Jordanian Ministry of Education from the point of view of the employees.

The quality system in controlling administrative decisions was distributed to a sample that consisted of (50) employees of the Jordanian Ministry of Education, and they were chosen by the easy method.

The unilateral variance and the Cronbach's alpha equation in addition to the averages and standard deviations of the paragraphs of the questionnaire.

The questionnaire was presented to a number of arbitrators with experience and specialization.

The arbitrators indicated the validity of the study tool for what was developed to measure it, with a stability coefficient of (0.92), which is a good stability coefficient that meets the purposes of scientific research, and the results showed The study stated that the role of the quality system in controlling administrative decisions in the Jordanian Ministry of Education from the employees’ point of view was significant, and it was found that there are no statistically significant differences when measuring The significance (α = 0.05) between the responses of the study sample members about the role of the quality system in controlling administrative decisions in the Jordanian Ministry of Education from the employees’ point of view is attributed to each of the variables (gender, years of experience, educational qualification), and the most important recommendations that were reached Based on the results of the study, decision-makers in the Ministry of Education should continue to allow employees to present their opinions in ministerial meetings, and the Jordanian Ministry of Education should continue to adopt the democratic administrative style in the conduct of work.