Evaluation and performance comparison of a model for adoption of biometrics in online banking
Joint Authors
Abd-El-Barr, Abd-El-Rahman M.
al-Janahi N.
Qureshi, K.
Source
Issue
Vol. 48, Issue 2 (30 Apr. 2021), pp.1-18, 18 p.
Publisher
Kuwait University Academic Publication Council
Publication Date
2021-04-30
Country of Publication
Kuwait
No. of Pages
18
Main Subjects
Banking and Financial Sciences
Abstract EN
The research started by developing a model for measuring the customers' acceptance of biometrics adoption in online banking in Kuwait.
Self-administered questionnaires were distributed through SurveyMonkey.com platform.
A total of 500 invitations were sent and 302 valid responses were received.
The data was analysed using SPSS software tool, version 22.
Analyses such as descriptive, correlation, regression, t-test and one-way ANOVA were conducted on the collected data to test their relationships and significance.
The results revealed that self-efficacy, perceived behavioural control, reliability, appearance, support, content, safety and privacy are important parameters that need to be carefully addressed by the bank management while considering adoption of Biometrics in online banking in Kuwait.
Bank management need also to ensure that the intended biometric system is easy to use, that it provides the expected usefulness, and that it ensures high level of convenience and that it earns (secures) customers' trust and satisfaction.
American Psychological Association (APA)
al-Janahi N.& Abd-El-Barr, Abd-El-Rahman M.& Qureshi, K.. 2021. Evaluation and performance comparison of a model for adoption of biometrics in online banking. Kuwait Journal of Science،Vol. 48, no. 2, pp.1-18.
https://search.emarefa.net/detail/BIM-1500395
Modern Language Association (MLA)
al-Janahi N.…[et al.]. Evaluation and performance comparison of a model for adoption of biometrics in online banking. Kuwait Journal of Science Vol. 48, no. 2 (Apr. 2021), pp.1-18.
https://search.emarefa.net/detail/BIM-1500395
American Medical Association (AMA)
al-Janahi N.& Abd-El-Barr, Abd-El-Rahman M.& Qureshi, K.. Evaluation and performance comparison of a model for adoption of biometrics in online banking. Kuwait Journal of Science. 2021. Vol. 48, no. 2, pp.1-18.
https://search.emarefa.net/detail/BIM-1500395
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references : p. 16-18
Record ID
BIM-1500395