Impact of servant leadership on job performance: mediating role of innovation and job satisfaction: applied to travel agencies in egypt
Other Title(s)
تأثير القيادة الخادمة على الأداء الوظيفي: الدور الوسيط للابتكار والرضا الوظيفي: بالتطبيق على شركات السياحة في مصر
Joint Authors
Muntasir, Nancy Muhammad
al-Sisi, Shayma Abd al-Wahab
Source
International Journal for Tourism, Archeology and Hospitality
Issue
Vol. 2, Issue 3 (31 Dec. 2022), pp.201-216, 16 p.
Publisher
Beni-Suef University Faculty of Tourism and Hotels
Publication Date
2022-12-31
Country of Publication
Egypt
No. of Pages
16
Main Subjects
Business Administration
Tourism
Topics
Abstract EN
Servant leadership (SL) is a leadership style that depends on servant leaders who can evolve their subordinates.
The most popular dimensions of SL are empowering and developing people, expressing humility, authenticity, interpersonal acceptance, stewardship, and providing direction.
Servant leaders have to apply persuasive mapping dimensions, which means that servant leaders put tactics in place to encourage followers to implement the organizational goals through a well-understood mental model of their followers.
As innovation is the primary requirement for successful leadership, servant leadership has to encourage solidifying innovation in the work environment as well.
This study aims to reveal the impact of SL on the performance of the employees of travel agencies in Egypt through measuring the mediating role of job satisfaction between SL and employees' performance.
In addition, measuring the mediating role of innovation between SL and job satisfaction is also important.
For this purpose, online questionnaires were distributed to 309 employees of travel agencies in Egypt.
Findings showed that servant leadership promotes employees' performance by fostering their ability for innovation and, consequently, their satisfaction.
American Psychological Association (APA)
al-Sisi, Shayma Abd al-Wahab& Muntasir, Nancy Muhammad. 2022. Impact of servant leadership on job performance: mediating role of innovation and job satisfaction: applied to travel agencies in egypt. International Journal for Tourism, Archeology and Hospitality،Vol. 2, no. 3, pp.201-216.
https://search.emarefa.net/detail/BIM-1559463
Modern Language Association (MLA)
al-Sisi, Shayma Abd al-Wahab& Muntasir, Nancy Muhammad. Impact of servant leadership on job performance: mediating role of innovation and job satisfaction: applied to travel agencies in egypt. International Journal for Tourism, Archeology and Hospitality Vol. 2, no. 3 (2022), pp.201-216.
https://search.emarefa.net/detail/BIM-1559463
American Medical Association (AMA)
al-Sisi, Shayma Abd al-Wahab& Muntasir, Nancy Muhammad. Impact of servant leadership on job performance: mediating role of innovation and job satisfaction: applied to travel agencies in egypt. International Journal for Tourism, Archeology and Hospitality. 2022. Vol. 2, no. 3, pp.201-216.
https://search.emarefa.net/detail/BIM-1559463
Data Type
Journal Articles
Language
English
Notes
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Record ID
BIM-1559463