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Client and health workers perceptions on family planning services
Joint Authors
Majlisi, F.
L. Moghaddam Banaem
Shariat, M.
Source
Iranian Red Crescent Medical Journal
Issue
Vol. 13, Issue 7 (31 Jul. 2011), pp.469-474, 6 p.
Publisher
Publication Date
2011-07-31
Country of Publication
United Arab Emirates
No. of Pages
6
Main Subjects
Topics
Abstract EN
Background : in order to achieve maximum client satisfaction, family planning must incorporate the client's views and perception; this in turn depends heavily on the cultural and religious context.
This qualitative study was performed with the aim of assessing the need for family planning services in various client groups.
Methods : focus Group Discussions (FGD) were conducted with four different categories of clients attending primary health care centers in Southern Tehran, Iran.
The study also involved group interviews with Liaison Health Workers.
Results : clients generally complained of problems such as the crowding of people inside health centers, inconvenient working hours, disrespectful staff members, poor client education, counseling, and contraceptive complications.
Most clients expressed the need for higher education and quality services.
Liaison workers listed their main problems as inadequate staffing, limited attendance time, client overload, the community's negative attitude towards state-run health facilities, and common misperceptions regarding various contraceptive modalities.
Conclusion : suggestions for improving quality of services included identification of common goals for staff and clients, providing adequate consultation courses for client and staff members, improving the general atmosphere of the clinic, reducing waiting time, and improving clinic access.
American Psychological Association (APA)
Majlisi, F.& L. Moghaddam Banaem& Shariat, M.. 2011. Client and health workers perceptions on family planning services. Iranian Red Crescent Medical Journal،Vol. 13, no. 7, pp.469-474.
https://search.emarefa.net/detail/BIM-268107
Modern Language Association (MLA)
Majlisi, F.…[et al.]. Client and health workers perceptions on family planning services. Iranian Red Crescent Medical Journal Vol. 13, no. 7 (Jul. 2011), pp.469-474.
https://search.emarefa.net/detail/BIM-268107
American Medical Association (AMA)
Majlisi, F.& L. Moghaddam Banaem& Shariat, M.. Client and health workers perceptions on family planning services. Iranian Red Crescent Medical Journal. 2011. Vol. 13, no. 7, pp.469-474.
https://search.emarefa.net/detail/BIM-268107
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references : p. 474
Record ID
BIM-268107