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Framework for evaluating the quality of e-government websites
Author
Source
International Journal of Intelligent Computing and Information Sciences
Issue
Vol. 7, Issue 2 (31 Jul. 2007)13 p.
Publisher
Ain Shams University Faculty of Computer and Information Sciences
Publication Date
2007-07-31
Country of Publication
Egypt
No. of Pages
13
Main Subjects
Information Technology and Computer Science
Topics
Abstract EN
The aim of this paper is to design questionnaire as a evaluation tool to evaluate an e-government website quality and test its clarity and readability.
Through a comprehensive literature review of sources on website quality in various domains and particularly in the domain of e-government, we arrived to 49 quality items.
These quality dimensions are compiled into a questionnaire that can be used to valuate website quality features for significance as for e-government websites.
A focus group of one hundred and twenty students studying in the area of computer science and computerized information systems, at taibah univ.
in KSA, was selected as respondents.
Respondents were asked to evaluate and complete the questionnaire proposed, from the author if it was needed, and to provide feedback on the readability and clarity of questions and quality dimensions.
Feedback and comments were used to improve the quality of the proposed questionnaire to build final questionnaire and use it as an evaluation tool in future work.
The questionnaire developed in this study can be used to gain insight into views of e-government and focus the attention of all groups in KSA community (citizens or residents) on the importance of e-government website quality features.
American Psychological Association (APA)
Abd al-Latif, Mahmud A.. 2007. Framework for evaluating the quality of e-government websites. International Journal of Intelligent Computing and Information Sciences،Vol. 7, no. 2.
https://search.emarefa.net/detail/BIM-284961
Modern Language Association (MLA)
Abd al-Latif, Mahmud A.. Framework for evaluating the quality of e-government websites. International Journal of Intelligent Computing and Information Sciences Vol. 7, no. 2 (Jul. 2007).
https://search.emarefa.net/detail/BIM-284961
American Medical Association (AMA)
Abd al-Latif, Mahmud A.. Framework for evaluating the quality of e-government websites. International Journal of Intelligent Computing and Information Sciences. 2007. Vol. 7, no. 2.
https://search.emarefa.net/detail/BIM-284961
Data Type
Journal Articles
Language
English
Notes
Includes appendix.
Record ID
BIM-284961