Challenges in developing citizen-centric E-governance in Libya

Abstract EN

Improving governance and public administration has become a priority for sustainable socio-economic development.

The Internet has altered the way business is transacted the world over, and is now changing the way government interacts with citizens and businesses Information and communication technology (ICT) and especially the Internet is a immense tool to make governments more open and transparent.

It empowers citizens.

The Internet can be used by citizens to watch their governments, rather than by governments to watch their citizens.

ICT can make governments more relevant to citizens by increasing participation and involvement in decision making.

It can help to restore ownership : the government is of the people.

E-Governance is a step ahead in this direction.

It has changed the ways of information and service delivery of government to various sections of society.

Successful implementation of E-Governance solutions is built on efficient, accountable and transparent Government to Government (G2G) and Government to Society (G2S) transactions.

Libya is passing through a phase, where tremendous changes are taking place in the corporate sector.

The changes are far reaching and the citizen is deeply impacted.

New horizons of economic growth and prosperity are opening up and tremendous opportunities are unfolding from which business world as well as governments can benefit.

Along with these opportunities, new sets of challenges have arisen.

It is time for the decision makers in Libya to start preparing to meet these challenges.