E-banking : an empirical study on the Jordanian commercial banks

Abstract EN

E-finance has the potential to be more than just another incremental change in ways of doing business; it could be a real revolution.

E-finance have a unique synergies: It offers convenience, price transparency, broader access to information and lower cost; financial services are information – intensive and generally require no physical delivery.

E-finance has the potential, not only to take business away from traditional delivery systems but also to introduce new business models. To enhance our understanding about E-finance practices of the Jordanian commercial banks we constructed a questionnaire, based on a theoretical ground, these questionnaire were distributed to all the 24 licensed banks operating in Jordan which represented the sample of study.

The respondent rate was high thus, we can outline some tendencies on E-finance through this material During this research we have come to the conclusions that; there is a positive statistical relation between: Electronic services and reduction of cost and efforts, the use of E-finance and profits, Efinance institutions perform their jobs more faster and less costly than the traditional ones, access to the internet has vastly changed the opportunities for the use of electronic payment systems, electronic services improve the relation between the bankers and customers.