متطلبات تطبيق إدارة الجودة الشاملة (TQM)‎ في جامعة ميسان : دراسة استطلاعية لعينة من أعضاء الهيئة التدريسية في جامعة ميسان

Abstract EN

The concept of the total quality management is relatively a new administration concept, so all the administration organizations in the advanced industrial countries worked to apply and confirmed it, as well many organizations of the 3rd world countries which including the higher education in order to elevate the performance quality to face the influence forces at their work, involved the competitive between, the governmental and private universities, the national and foreign universities .

The aim of this study is to know the availability of the essential requirements of the total quality management at the chosen colleges, a questionnaire form has been prepared in order to achieve the goal of this study which contain ( 24 ) vertebras that distributed to ( 60 ) professors of the teaching staff, ( 58 ) forms delivered.

The study extracted some results, the most importance one is the availability of the total quality management in the studied colleges environment, also there are some recommendations to enrooting, adapting and distributing some quality cultural concepts, which can be applied, starting from the top management and passage throw all the professors, employees and workers at Missan university.