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Role of satisfaction, security and risk towards customer’s turnover intention from ditional to internet banking
Joint Authors
Wahid, Mihwish
Khan, Qaysar
al-Ayn, Nur May
Source
International Arab Journal of E-Technology
Issue
Vol. 3, Issue 2 (30 Jun. 2013), pp.83-89, 7 p.
Publisher
Publication Date
2013-06-30
Country of Publication
Jordan
No. of Pages
7
Main Subjects
Financial and Accounting Sciences
Topics
Abstract EN
The most recent innovation that occurs within the banking sector is electronic distribution of channels i.e., the internet banking.
This innovation has revolutionized and modernized the traditional ways of banking.
Survey was conducted to find out the role of Satisfaction, Security and Risk towards customer's turnover intention from traditional to the internet banking.
Total two hundred and fifty respondents took part in this survey.
The result of the survey showed that the affect of role of there is significant relationship between satisfaction, security, risk and customer, s turnover intention from traditional to the internet banking.
American Psychological Association (APA)
Wahid, Mihwish& Khan, Qaysar& al-Ayn, Nur May. 2013. Role of satisfaction, security and risk towards customer’s turnover intention from ditional to internet banking. International Arab Journal of E-Technology،Vol. 3, no. 2, pp.83-89.
https://search.emarefa.net/detail/BIM-340326
Modern Language Association (MLA)
Khan, Qaysar…[et al.]. Role of satisfaction, security and risk towards customer’s turnover intention from ditional to internet banking. International Arab Journal of E-Technology Vol. 3, no. 2 (Jun. 2013), pp.83-89.
https://search.emarefa.net/detail/BIM-340326
American Medical Association (AMA)
Wahid, Mihwish& Khan, Qaysar& al-Ayn, Nur May. Role of satisfaction, security and risk towards customer’s turnover intention from ditional to internet banking. International Arab Journal of E-Technology. 2013. Vol. 3, no. 2, pp.83-89.
https://search.emarefa.net/detail/BIM-340326
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references : p. 88
Record ID
BIM-340326