دراسة عوامل رضا الزبون و رضا الموظف في قطاع الضيافة

Origional Title

A study of customer satisfaction factors and employee satisfaction in the hospitality industry.

Original URL

http://search.proquest.com/docview/305000386

Dissertant

نوفيكوفا، كسينيا

Thesis advisor

غلوفر، ريجينا ب.

Study Problem

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Study Methodology

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Study Results

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Degree Date

2009

University

Southern Illinois University, Carbondale

Faculty

College of Education and the Human Services

Department

Department of Health Education and Recreation

University Country

United States

Degree

Master

Data Type

International Theses

Language

Arabic

Main Subjects

Marketing

Topics

• Marketing
• Reviews
• Hotels
• Consumer satisfaction

Subject Keywords

• رضا الزبون
• رضا الموظف
• صناعة السكن

Record ID

BIM-341038