رضا العاملين في إدارة النفايات البلدية الصلبة في مدينة غزة : دراسة في الجغرافيا التطبيقية

Abstract EN

This study has been conducted to determine the level of satisfaction of employees in the Department of Solid Waste Management in the Municipality of Gaza city.

This research is also about work and behaviors of Gaza City residents towards the employees about solid waste management officials, solid waste laws, the kind of tools used in the collection of solid waste and deportation, solid waste containers, employees’ economic situation and health situations in the Department of Solid Waste Management.

To get a clear knowledge of this point, an 84 item questionnaire has been designed, of which75 items are on Likert Scale, distributed to cover 8 points.

The Liasion of points has been strong and extrusive and with a level of less than 0.01.

The Reliability Coefficient was 0.739 and Split Half was 0.619 before modification and 0.765 after.

The questionnaire was distributed to 156 workers, working at the management of solid waste in Gaza city, as well as 34 temporary (part jobs) workers.

SPSS program was used for calculations and hypotheses testing.

The average of satisfaction was 61.6 % (average), and it varied between high and very low.

Some Null hypotheses such as the third Hypothesis (educational), and the fifth Hypothesis (citizenship) were confirmed, and some were rejected such as the first (Job), the second (Age), the forth (Year of Experience), the sixth (type of contract) and the seventh (area).