Tools for Process Optimizing in Emergency Departments

Abstract EN

Overcrowding is a universal challenge in emergency departments (ED).

In (re)organizing an ED, experience from other “industries” could be taken into consideration.

The recommendations are to ensure standardization and focus on flow and logistics.

Examples that can be taken into consideration are described.

One of the most important things to focus on is to keep the patients, who are not seriously ill, in flow at all times.

They are a great challenge to overcrowding, and one has to use skilled staff to deal with this particular group.