Know Your Client and Know Your Team : A Complexity Inspired Approach to Understanding Safe Transitions in Care
Author
Source
Issue
Vol. 2013, Issue 2013 (31 Dec. 2013), pp.1-8, 8 p.
Publisher
Hindawi Publishing Corporation
Publication Date
2013-11-20
Country of Publication
Egypt
No. of Pages
8
Main Subjects
Abstract EN
Background.
Transitions in care are one of the most important and challenging client safety issues in healthcare.
This project was undertaken to gain insight into the practice setting realities for nurses and other health care providers as they manage increasingly complex care transitions across multiple settings.
Methods.
The Appreciative Inquiry approach was used to guide interviews with sixty-six healthcare providers from a variety of practice settings.
Data was collected on participants’ experience of exceptional care transitions and opportunities for improving care transitions.
Results.
Nurses and other healthcare providers need to know three things to ensure safe care transitions: (1) know your client; (2) know your team on both sides of the transfer; and (3) know the resources your client needs and how to get them.
Three themes describe successful care transitions, including flexible structures; independence and teamwork; and client and provider focus.
Conclusion.
Nurses often operate at the margins of acceptable performance, and flexibility with regulation and standards is often required in complex sociotechnical work like care transitions.
Priority needs to be given to creating conditions where nurses and other healthcare providers are free to creatively engage and respond in ways that will optimize safe care transitions.
American Psychological Association (APA)
Tregunno, Deborah. 2013. Know Your Client and Know Your Team : A Complexity Inspired Approach to Understanding Safe Transitions in Care. Nursing Research and Practice،Vol. 2013, no. 2013, pp.1-8.
https://search.emarefa.net/detail/BIM-461977
Modern Language Association (MLA)
Tregunno, Deborah. Know Your Client and Know Your Team : A Complexity Inspired Approach to Understanding Safe Transitions in Care. Nursing Research and Practice No. 2013 (2013), pp.1-8.
https://search.emarefa.net/detail/BIM-461977
American Medical Association (AMA)
Tregunno, Deborah. Know Your Client and Know Your Team : A Complexity Inspired Approach to Understanding Safe Transitions in Care. Nursing Research and Practice. 2013. Vol. 2013, no. 2013, pp.1-8.
https://search.emarefa.net/detail/BIM-461977
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references
Record ID
BIM-461977