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The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey
Joint Authors
Source
Issue
Vol. 2014, Issue 2014 (31 Dec. 2014), pp.1-17, 17 p.
Publisher
Hindawi Publishing Corporation
Publication Date
2014-03-15
Country of Publication
Egypt
No. of Pages
17
Main Subjects
Economics & Business Administration
Business Administration
Abstract EN
Previous studies reported mixed and ambiguous results of the relationship between TQM practices and performances.
This study investigated impacts of TQM practices on various performance measures as well as the reasons and the barriers of the TQM practices of firms in Turkey.
We used a cross-sectional survey methodology in this study, and the unit of the sample was at the plant level.
The sample was selected from the member firms to Turkish Quality Association and the firms located in the Kocaeli-Gebze Organized Industrial Zone.
We obtained 242 usable questionnaires, with a satisfactory response rate of 48.4 percent.
We conducted exploratory factor analysis and multiple regression analysis.
This study has shown that different TQM practices significantly affect different performance outcomes.
Results revealed that primary obstacles that the firms in Turkey face were lack of employee involvement, awareness and commitment of the employees, inappropriate firm structure, and lack of the resources.
It is recommended that firms should continue implement TQM with all variables to improve performance.
Firms should improve employees’ involvement/commitment/awareness to TQM, enhance firm structure, and provide resources to overcome the barriers that prevent effective implementation of TQM practices.
American Psychological Association (APA)
Sadikoglu, Esin& Olcay, Hilal. 2014. The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey. Advances in Decision Sciences،Vol. 2014, no. 2014, pp.1-17.
https://search.emarefa.net/detail/BIM-479634
Modern Language Association (MLA)
Sadikoglu, Esin& Olcay, Hilal. The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey. Advances in Decision Sciences No. 2014 (2014), pp.1-17.
https://search.emarefa.net/detail/BIM-479634
American Medical Association (AMA)
Sadikoglu, Esin& Olcay, Hilal. The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey. Advances in Decision Sciences. 2014. Vol. 2014, no. 2014, pp.1-17.
https://search.emarefa.net/detail/BIM-479634
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references
Record ID
BIM-479634