The Current Status of Usability Studies of Information Technologies in China : A Systematic Study

Abstract EN

Objectives.

To systematically review and analyze the current status and characteristics of usability studies in China in the field of information technology in general and in the field of healthcare in particular.

Methods.

We performed a quantitative literature analysis in three major Chinese academic databases and one English language database using Chinese search terms equivalent to the concept of usability.

Results.

Six hundred forty-seven publications were selected for analysis.

We found that in China the literature on usability in the field of information technology began in 1994 and increased thereafter.

The usability definitions from ISO 9241-11:1998 and Nielsen (1993) have been widely recognized and cited.

Authors who have published several publications are rare.

Fourteen journals have a publishing rate over 1%.

Only nine publications about HIT were identified.

Discussions.

China’s usability research started relatively late.

There is a lack of organized research teams and dedicated usability journals.

High-impact theoretical studies are scarce.

On the application side, no original and systematic research frameworks have been developed.

The understanding and definition of usability is not well synchronized with international norms.

Besides, usability research in HIT is rare.

Conclusions.

More human and material resources need to be invested in China’s usability research, particularly in HIT.