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Benchmarking Strategies for Measuring the Quality of Healthcare : Problems and Prospects
Author
Source
Issue
Vol. 2012, Issue 2012 (31 Dec. 2012), pp.1-13, 13 p.
Publisher
Hindawi Publishing Corporation
Publication Date
2012-05-01
Country of Publication
Egypt
No. of Pages
13
Main Subjects
Natural & Life Sciences (Multidisciplinary)
Medicine
Information Technology and Computer Science
Abstract EN
Over the last few years, increasing attention has been directed toward the problems inherent to measuring the quality of healthcare and implementing benchmarking strategies.
Besides offering accreditation and certification processes, recent approaches measure the performance of healthcare institutions in order to evaluate their effectiveness, defined as the capacity to provide treatment that modifies and improves the patient’s state of health.
This paper, dealing with hospital effectiveness, focuses on research methods for effectiveness analyses within a strategy comparing different healthcare institutions.
The paper, after having introduced readers to the principle debates on benchmarking strategies, which depend on the perspective and type of indicators used, focuses on the methodological problems related to performing consistent benchmarking analyses.
Particularly, statistical methods suitable for controlling case-mix, analyzing aggregate data, rare events, and continuous outcomes measured with error are examined.
Specific challenges of benchmarking strategies, such as the risk of risk adjustment (case-mix fallacy, underreporting, risk of comparing noncomparable hospitals), selection bias, and possible strategies for the development of consistent benchmarking analyses, are discussed.
Finally, to demonstrate the feasibility of the illustrated benchmarking strategies, an application focused on determining regional benchmarks for patient satisfaction (using 2009 Lombardy Region Patient Satisfaction Questionnaire) is proposed.
American Psychological Association (APA)
Lovaglio, Pietro Giorgio. 2012. Benchmarking Strategies for Measuring the Quality of Healthcare : Problems and Prospects. The Scientific World Journal،Vol. 2012, no. 2012, pp.1-13.
https://search.emarefa.net/detail/BIM-484541
Modern Language Association (MLA)
Lovaglio, Pietro Giorgio. Benchmarking Strategies for Measuring the Quality of Healthcare : Problems and Prospects. The Scientific World Journal No. 2012 (2012), pp.1-13.
https://search.emarefa.net/detail/BIM-484541
American Medical Association (AMA)
Lovaglio, Pietro Giorgio. Benchmarking Strategies for Measuring the Quality of Healthcare : Problems and Prospects. The Scientific World Journal. 2012. Vol. 2012, no. 2012, pp.1-13.
https://search.emarefa.net/detail/BIM-484541
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references
Record ID
BIM-484541