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Installed Base as a Facilitator for User-Driven Innovation : How Can User Innovation Challenge Existing Institutional Barriers?
Joint Authors
Andersen, Synnøve Thomassen
Jansen, Arild
Source
International Journal of Telemedicine and Applications
Issue
Vol. 2012, Issue 2012 (31 Dec. 2012), pp.1-12, 12 p.
Publisher
Hindawi Publishing Corporation
Publication Date
2012-12-06
Country of Publication
Egypt
No. of Pages
12
Main Subjects
Abstract EN
The paper addresses an ICT-based, user-driven innovation process in the health sector in rural areas in Norway.
The empirical base is the introduction of a new model for psychiatric health provision.
This model is supported by a technical solution based on mobile phones that is aimed to help the communication between professional health personnel and patients.
This innovation was made possible through the use of standard mobile technology rather than more sophisticated systems.
The users were heavily involved in the development work.
Our analysis shows that by thinking simple and small-scale solutions, including to take the user’s needs and premises as a point of departure rather than focusing on advanced technology, the implementation process was made possible.
We show that by combining theory on information infrastructures, user-oriented system development, and innovation in a three-layered analytical framework, we can explain the interrelationship between technical, organizational, and health professional factors that made this innovation a success.
American Psychological Association (APA)
Andersen, Synnøve Thomassen& Jansen, Arild. 2012. Installed Base as a Facilitator for User-Driven Innovation : How Can User Innovation Challenge Existing Institutional Barriers?. International Journal of Telemedicine and Applications،Vol. 2012, no. 2012, pp.1-12.
https://search.emarefa.net/detail/BIM-489427
Modern Language Association (MLA)
Andersen, Synnøve Thomassen& Jansen, Arild. Installed Base as a Facilitator for User-Driven Innovation : How Can User Innovation Challenge Existing Institutional Barriers?. International Journal of Telemedicine and Applications No. 2012 (2012), pp.1-12.
https://search.emarefa.net/detail/BIM-489427
American Medical Association (AMA)
Andersen, Synnøve Thomassen& Jansen, Arild. Installed Base as a Facilitator for User-Driven Innovation : How Can User Innovation Challenge Existing Institutional Barriers?. International Journal of Telemedicine and Applications. 2012. Vol. 2012, no. 2012, pp.1-12.
https://search.emarefa.net/detail/BIM-489427
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references
Record ID
BIM-489427