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Identifying Usability and Productivity Dimensions for Measuring the Success of Mobile Business Services
Joint Authors
Wigelius, Heli
Vuolle, Maiju
Vainio, Teija
Aula, Anne
Kulju, Minna
Source
Advances in Human-Computer Interaction
Issue
Vol. 2008, Issue 2008 (31 Dec. 2008), pp.1-9, 9 p.
Publisher
Hindawi Publishing Corporation
Publication Date
2008-09-23
Country of Publication
Egypt
No. of Pages
9
Main Subjects
Abstract EN
This paper reviews existing measures used for evaluating the usability of information systems and those used for evaluating the level of the productivity of a company.
We discuss the usefulness of the existing measures in the mobile business context, where both mobility and work-context pose specific demands for the mobile business services.
The review showed that the existing measures rarely consider the great contextual variation caused by the mobility of the services and the demands this poses on usability; which, in turn, affects productivity.
To build a measurement tool that better meets the requirements of mobile business services, we completed case studies on two mobile business services, one used in passenger transport and the other in construction sites.
Based on the understanding gained from the case studies, we propose a list of dimensions and items addressing both usability and productivity aspects that work as the basis for a multidisciplinary measurement tool.
American Psychological Association (APA)
Vuolle, Maiju& Aula, Anne& Kulju, Minna& Vainio, Teija& Wigelius, Heli. 2008. Identifying Usability and Productivity Dimensions for Measuring the Success of Mobile Business Services. Advances in Human-Computer Interaction،Vol. 2008, no. 2008, pp.1-9.
https://search.emarefa.net/detail/BIM-489933
Modern Language Association (MLA)
Vuolle, Maiju…[et al.]. Identifying Usability and Productivity Dimensions for Measuring the Success of Mobile Business Services. Advances in Human-Computer Interaction No. 2008 (2008), pp.1-9.
https://search.emarefa.net/detail/BIM-489933
American Medical Association (AMA)
Vuolle, Maiju& Aula, Anne& Kulju, Minna& Vainio, Teija& Wigelius, Heli. Identifying Usability and Productivity Dimensions for Measuring the Success of Mobile Business Services. Advances in Human-Computer Interaction. 2008. Vol. 2008, no. 2008, pp.1-9.
https://search.emarefa.net/detail/BIM-489933
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references
Record ID
BIM-489933