Online User Feedback in Early Phases of the Design Process : Lessons Learnt from Four Design Cases

Joint Authors

Knutsen, Jørn
Følstad, Asbjørn

Source

Advances in Human-Computer Interaction

Issue

Vol. 2010, Issue 2010 (31 Dec. 2010), pp.1-9, 9 p.

Publisher

Hindawi Publishing Corporation

Publication Date

2010-12-20

Country of Publication

Egypt

No. of Pages

9

Main Subjects

Mathematics

Abstract EN

Online user feedback, collected by means of internet survey tools, is a promising approach to obtain early user feedback on concepts and early prototypes.

In this study, the collection and utilization of online user feedback was investigated in four design cases: all master student projects for industry clients involving seven student designers.

A total of 272 user participants provided quantitative feedback.

Half of these also provided qualitative feedback.

One third of the qualitative feedback was perceived as useful by the student designers.

The main usefulness of the feedback was related to strategic concept decisions rather than the interaction design of the early prototype.

Lessons learnt are provided.

American Psychological Association (APA)

Følstad, Asbjørn& Knutsen, Jørn. 2010. Online User Feedback in Early Phases of the Design Process : Lessons Learnt from Four Design Cases. Advances in Human-Computer Interaction،Vol. 2010, no. 2010, pp.1-9.
https://search.emarefa.net/detail/BIM-511289

Modern Language Association (MLA)

Følstad, Asbjørn& Knutsen, Jørn. Online User Feedback in Early Phases of the Design Process : Lessons Learnt from Four Design Cases. Advances in Human-Computer Interaction No. 2010 (2010), pp.1-9.
https://search.emarefa.net/detail/BIM-511289

American Medical Association (AMA)

Følstad, Asbjørn& Knutsen, Jørn. Online User Feedback in Early Phases of the Design Process : Lessons Learnt from Four Design Cases. Advances in Human-Computer Interaction. 2010. Vol. 2010, no. 2010, pp.1-9.
https://search.emarefa.net/detail/BIM-511289

Data Type

Journal Articles

Language

English

Notes

Includes bibliographical references

Record ID

BIM-511289