Critical success factors for ERP implementation : the case of Jordan

Abstract EN

ERP systems are complex systems that face high probability of failure.

Implementing such systems need careful planning and guarding against factors for failure.

This study tried to explore the major key success factors (KSFs) that will turn the implementation process to a success.

The study utilized 60 responses from managers and executives of local Jordanian companies in a pursuit for the highest KSFs in the Jordanian environment.

Results are reported with conclusions and future work at the end of this paper.