Organizational innovation and it's impact on the performance in industrial firms

Other Title(s)

الابتكار التنظيمي و أثره على أداء الشركات الصناعية

Dissertant

Ashur, Safa Muhammad

Thesis advisor

al-Umari, Ghassan Isa

Comitee Members

Salih, Ahmad Ali

University

Amman Arab University

Faculty

College of Business

Department

Department of Management and Business Administration

University Country

Jordan

Degree

Master

Degree Date

2013

English Abstract

The innovation is widely used as one of the most important resources of competitive advantage in the changing environment.

It leads to products and process improvements which help companies to survive, grow and continue, and be more efficient and profitable.

The purpose of the study is to investigate the impact of organizational innovation on firms’ performance.

The organizational innovation has been measured by technological, marketing, and administrative innovation.Thestudy model was developed,and nine hypotheses were proposed .The data of this study have been collected through 55 firms operating in Jordanian industrial sectors listed in Amman Stock Exchange.

Two hundred twenty five (225) questionnaires have been distributed to the study sample.The target respondents have been divided to top and middle managers.

169 valid responses were returned for the study analysis.

The linear and stepwise regression analysis were used to fulfill the study objectives.

The findings have indicated that there is a moderate level of adoption of organizational innovation within selected firms and there was statistically significant impact of organizational innovation on firm's performance as below: - The “Technological and Marketing innovation” has statistically significant impact on financial performance.

- The “Technological, Marketing and administrative innovation” has statistically significant impact on customer performance.

- The “Technological innovation” has statistically significantant impact on internal process performance.

- The “Technological and administrative innovation” has statistically significant impact on learning and growth performance.

Additionally, the findings have indicated that there are significant differences between means of organizationalinnovation and firms’ performance adopted by industrial firms due to industrial sectors.

Also the findings indicated that there were significant differences between means of organizational innovation adopted by industrial firms due to firm size , while there were no significant differences between means of firm’s performance adopted by industrial firms due to to firm size .

According to the study findings, the following recommendations are presented to help the firms enhance the organizational innovation : - Industrial firms should be more careful about providing enough resources in order to transform new ideas in new products .

- Assigning sufficient budget for research and development.

- Adoption of active promotion method.

- Making a better use of technologies such as the internet and cloud computing services.

- Organic structure should be used with more flexibility.

- Firms should care about increasing employee satisfaction

Main Subjects

Business Administration

Topics

• Business management
• Industrial management
• Industries
• Business enterprises
• Corporations
• Projects

No. of Pages

179

Table of Contents

• APA
• MLA
• AMA

Language

English

Data Type

Arab Theses

Record ID

BIM-529743