Measuring attitudes of personal customers toward the use of electronic payment services in Jordanian commercial banks

Other Title(s)

قياس اتجاهات العملاء الأفراد نحو استخدام الخدمات الالكترونية في البنوك التجارية الأردنية

Dissertant

al-Kayid, Abd al-Karim Zuhayr

Thesis advisor

al-Misri, Muhammad Isam

Comitee Members

al-Dumur, Hani Hamid Hammud
al-Shaykh Salim, Fuad Abd al-Wahhab

University

Amman Arab University

Faculty

College of Business

Department

Department of Marketing

University Country

Jordan

Degree

Master

Degree Date

2005

English Abstract

This study aimed at measuring the attitude of personal customers toward the use of electronic payment services, and determining the factors that influence their behavior toward the use of these services.

The sample of the study was a convenient sample which consisted of 400 units, chosen from different banks all over Jordan.

The questionnaire was distributed to a sample that represented all Jordanian commercial banks.

After collecting the data, I analyzed them by appropriate statistical methods such as one way ANOVA, chi-square, one sample t-test and Pearson coefficient.

The following results were found:

Main Subjects

Business Administration
Financial and Accounting Sciences

Topics

No. of Pages

181

Table of Contents

Table of contents.

Abstract.

Abstract in Arabic.

Chapter One : Introduction.

Chapter Two : Review of related literature.

Chapter Three : Method and procedures.

Chapter Four :

Chapter Five : Discussion and recommendation.

References.

American Psychological Association (APA)

al-Kayid, Abd al-Karim Zuhayr. (2005). Measuring attitudes of personal customers toward the use of electronic payment services in Jordanian commercial banks. (Master's theses Theses and Dissertations Master). Amman Arab University, Jordan
https://search.emarefa.net/detail/BIM-529862

Modern Language Association (MLA)

al-Kayid, Abd al-Karim Zuhayr. Measuring attitudes of personal customers toward the use of electronic payment services in Jordanian commercial banks. (Master's theses Theses and Dissertations Master). Amman Arab University. (2005).
https://search.emarefa.net/detail/BIM-529862

American Medical Association (AMA)

al-Kayid, Abd al-Karim Zuhayr. (2005). Measuring attitudes of personal customers toward the use of electronic payment services in Jordanian commercial banks. (Master's theses Theses and Dissertations Master). Amman Arab University, Jordan
https://search.emarefa.net/detail/BIM-529862

Language

English

Data Type

Arab Theses

Record ID

BIM-529862