عوامل النجاح الحرجة في تطبيقات إدارة المعرفة بشرطة منطقة مكة المكرمة

Abstract EN

The study seeks to identify the most important critical success factors for knowledge management application in Makkah region police, through the preparation of two lists of critical success factors contain the same items.

The first one measure the actual practices in Makkah region police, while the second list measure the opinions of Makkah region police leaders toward the importance of the impact of these factors for the success of knowledge management applications in the sector.

The results of the study showed that there is an almost complete absence of p ractice on the critical success factors for knowledge management applications based on the rules, regulations and procedures, while abound practices based on experience and the norm in Makkah Region Police.

Also the results of the study showed that there is a positive general trend by the leaders of Makkah Region Police about the critical success factors for knowledge management applications, which will make it fertile ground for the development and success of the emerging knowledge management initiative in this sector.