Designing an E-government portal accessible to illiterate citizens
Dissertant
Thesis advisor
Comitee Members
al-Kutbi, Muhammad
Smith, Kevin Scott
University
Al Akhawayn University
Faculty
School of Science and Engineering
Department
Software Engineering
University Country
Morocco
Degree
Master
Degree Date
2006
English Abstract
The digital battle has become the most important factor of economic and social development.
In fact, there is no doubt on the fact that establishing E-government systems can improve the quality of government services and enhance the citizens’ life.
However, E-government projects cannot be successful if they are not adapted to the specific cultural and social needs of the final users.
Taking into consideration the high illiteracy rate within the Moroccan population, we conducted our research in order to design an E-government portal for the old city of Fez that is accessible by the majority of the citizens especially those who are illiterate.
The objective of this research is exploring the different architectures, scenarios and technologies for designing an E-government portal that is usable and accessible by all Fez citizens whether they are literate or illiterate.
Hence, the concrete output of this project is a usable graphical user interface accessible to both literate and illiterate people in order for them to interact with the static content and to use the online transactions.
In the process of achieving our goal, we had to discover and create design principles and to test them with real users.
This report describes and justifies the chosen methodology, architecture and tools that were applied in order to develop Fez e-government portal’s graphical user interface.
The results of the the designed graphical user interface’ s testing are presented and discussed in order to assess of the project’s success.
Main Subjects
Engineering & Technology Sciences (Multidisciplinary)
No. of Pages
109
Table of Contents
Table of contents.
Abstract.
Abstract in Arabic.
Chapter One : Introduction.
Chapter Two : E-government systems.
Chapter Three : Introducing fez E-government system.
Chapter Four : Fez E-government portal for illiterate citizens
Chapter Five : Evaluation of the system.
Chapter Six : Snapshots of the system and user guide.
Chapter Seven : Lessons learned.
Chapter Eight : Conclusion.
References.
American Psychological Association (APA)
Tawfiq, Iman. (2006). Designing an E-government portal accessible to illiterate citizens. (Master's theses Theses and Dissertations Master). Al Akhawayn University, Morocco
https://search.emarefa.net/detail/BIM-647626
Modern Language Association (MLA)
Tawfiq, Iman. Designing an E-government portal accessible to illiterate citizens. (Master's theses Theses and Dissertations Master). Al Akhawayn University. (2006).
https://search.emarefa.net/detail/BIM-647626
American Medical Association (AMA)
Tawfiq, Iman. (2006). Designing an E-government portal accessible to illiterate citizens. (Master's theses Theses and Dissertations Master). Al Akhawayn University, Morocco
https://search.emarefa.net/detail/BIM-647626
Language
English
Data Type
Arab Theses
Record ID
BIM-647626
