The impact of human resources' psychological empowerment on organizational commitment in banking sector local commercial banks in Gaza Strip .

Other Title(s)

أثر التمكين النفسي للموارد البشرية على الالتزام التنظيمي في القطاع المصرفي : البنوك التجارية المحلية في قطاع غزة

Dissertant

Salman, Hanan Muhammad Salman

Thesis advisor

al-Dayah, Wail Hamdi

Comitee Members

Sammur, Akram Ismail
Shabat, Jalal Ismail

University

Islamic University

Faculty

Faculty of Commerce

Department

Department of Business Administration

University Country

Palestine (Gaza Strip)

Degree

Master

Degree Date

2015

English Abstract

This study aims to examine the impact of human resources' psychological empowerment (PE) on the organizational commitment (OC) in banking sector particularly the local commercial banks (LCB) in Gaza Strip.

The previous literature and other theoretical subjects were reviewed and hypotheses were formulated to fulfill this study purpose.

The researcher has adopted the descriptive analytical approach.

The sample consisting of 224 employees in local commercial banks(LCB) were randomly selected from study population of 537 employees.

The researcher used the questionnaire as a main tool for data collection.

One hundred sixty-two questionnaires were recollected, with a recovery rate of (72.32%), and analyzed by SPSS program for statistical analysis.

The study proves that there is a significant positive relationship between human resources' PE and OC Strip in LCB in Gaza Strip.

Therefore, employees' PE has an effect on their OC.

Also, employees in LCB in Gaza Strip realize a high level of PE and OC with proportional means of 81% and 80% respectively.

Furthermore, there is a significant positive relationships between each of PE dimensions (meaning, competence, self-determination and impact) and OC in LCB in Gaza Strip.

Meaning dimension has the greatest influence in enhancing OC.

In addition, the results show that the four PE dimensions are available in LCB in Gaza Strip at high levels and competence was the most effective dimension.

Finally, the results reveal that there are no significant statistical differences in the responses means of the study sample concerning the impact of human resources' psychological empowerment on OC of due to demographic traits (gender, age, educational qualifications, place of work, years of experience, no.

of training courses and incentives delivered by the bank).

The study comes out with several recommendations.

The study recommends enhancing employees PE through maintaining an appropriate management environment.

distinguished by decentralization and organizational justice.

Also, improving and supporting employees through more participation in training courses and workshops to increase their knowledge, skills and abilities.

In addition to promoting their perception in empowerment and organizational commitment.

Moreover, to listen to employees ideas related to work to encourage them to care about the work they perform.

Also, top management should allow employees to perform new works with creativity and innovation to enhance employees' commitment and integration.

The study recommends also to provide employees with work feedback and encouragement to enhance the feeling of their ability to influence their departments and to perceive themselves as free to choose the work they perform.

In addition, to enhance incentives system in the banks to encourage employees to be more empowered and committed to their organizations.

Main Subjects

Business Administration
Financial and Accounting Sciences

Topics

• Banks
• Personnel management
• Employees
• Psychological aspects
• Palestine
• Gaza Strip
• Banking
• Organizational commitment

No. of Pages

111

Table of Contents

• APA
• MLA
• AMA

Language

English

Data Type

Arab Theses

Record ID

BIM-685691