The reality of organizational and behavioral factors towards knowledge retention in Islamic University of Gaza

Other Title(s)

واقع العوامل التنظيمية و السلوكية نحو الاحتفاظ بالمعرفة في الجامعة الإسلامية بغزة

Dissertant

Hammad, Isam Hilmi

Thesis advisor

al-Farra, Majid Muhammad Abd al-Salam

University

Islamic University

Faculty

Faculty of Commerce

Department

Department of Business Administration

University Country

Palestine (Gaza Strip)

Degree

Master

Degree Date

2015

English Abstract

This study aims to test the reality of organizational and behavioral factors towards knowledge retention at the Islamic University of Gaza.

The researcher used the descriptive analytical method and utilized both primary and secondary sources in order to design a structured questionnaire including (62) close ended questions was distributed and used in this study as an instrument tool.

The study population consisted of all the 88 IUG top ranking employees who are the president and his deputies, deans and their deputies, heads of departments and finally college directors.

The researcher achieved a response rate of 78%.

The researcher used (SPSS) package for data analysis and hypotheses testing.

The study found the following results.

1- IUG identifies the type of knowledge to be retained, store it in an appropriate manner; however, departure of experts did not constitute any risk to the university's performance.

These factors together form the level of awareness, which is found to be at a moderate level with a total mean of (6.94).

2- IUG work constantly to create new knowledge, determine the type of knowledge needed to accomplish tasks, identify staff experiences and skills that should be retained, and sponsor the rights of innovation and excellence to their employees.

These factors together form the level of attention to the issue of knowledge retention, which is found to be at a high level with a total mean of (7.11).

3- The study demonstrated a high level of knowledge retention at IUG, with a total mean (7.38).

4- The organizational and behavioral factors level of presence have also confirmed the above results and found to have a total mean of (7.33) and (7.44) respectively.

5- The study concluded that IUG observes the organizational and behavioral factors towards knowledge retention, which in turn enabled this academic institution to be considered a knowledge retention organization.

The following are the most important recommendations of the study:  Encouraging quality dept.

at IUG to include knowledge retention as sector that requires continuous observation, measurement and improvement.

 Increasing awareness to knowledge retention between IUG employees.

 Examining each factor influence on knowledge retention in an elaborated manner.

Main Subjects

Business Administration
Educational Sciences

Topics

• Universities
• Management
• Knowledge management
• Colleges
• Palestine
• Gaza Strip
• English language
• Arabic language

No. of Pages

139

Table of Contents

• APA
• MLA
• AMA

Language

English

Data Type

Arab Theses

Record ID

BIM-685735