The role of implementing business intelligence dashboard features in decision making : an empirical study at Paltel company

Other Title(s)

دور تطبيق خصائص لوحة معلومات ذكاء الأعمال في اتخاذ القرارات : دراسة تطبيقية على شركة الاتصالات الفلسطينية "بالتل"

Dissertant

al-Hindi, Muhammad Naji Khamis

Thesis advisor

Dahliz, Khalid Abd Abd al-Salam

Comitee Members

Ashur, Yusuf Husayn Mahmud
al-Sayigh, Sana Wafa

University

Islamic University

Faculty

Faculty of Commerce

Department

Department of Business Administration

University Country

Palestine (Gaza Strip)

Degree

Master

Degree Date

2016

English Abstract

-Efficient internal processes contribute much towards the growth and success of any organization.

As the growing of organizations, the amount of data required becomes massive.

Collecting and analyzing vast amount of data can be a tedious process.

Lack of availability of data in the right form at the right time can result in a delay in a decision that may need to be made related to that data.

This research aimed to explore the extent of implementing BI Dashboard features related to the information systems of Palestinian Communication Company and to make the possibility of implementing system in the future.

BI Dashboard is a software tool that display graphical reports and information by linking the system with the company databases.

The descriptive analytical approach was followed in conducting the research, and a questionnaire was designed as basic tool for data collection.

The research population was composed of Paltel employees using Information Systems of the company in Gaza strip.

108 of the 120 distributed questionnaires have been retrieved, forming a recovery percentage of 90%.

The findings of this research show that the BI Dashboard features are available relatively in Paltel Information systems and Paltel is ready of implementing the system at the company.

Also the finding show that Paltel employees need for the features of the system and it is beneficial on the decision making process for all departments and hierarchal levels.

They research recommends that Paltel can invest to develop the system to be integrated in a solution to the existing information systems and customize it for all different employees’ tasks to benefit from it.

Main Subjects

Business Administration

Topics

No. of Pages

81

Table of Contents

Table of contents.

Abstract.

Abstract in Arabic.

Chapter One : General framework.

Chapter Two : Literature review.

Chapter Three : Research methodology.

Chapter Four : Data analysis and discussion.

Chapter Five : Conclusion and recommendations.

References.

American Psychological Association (APA)

al-Hindi, Muhammad Naji Khamis. (2016). The role of implementing business intelligence dashboard features in decision making : an empirical study at Paltel company. (Master's theses Theses and Dissertations Master). Islamic University, Palestine (Gaza Strip)
https://search.emarefa.net/detail/BIM-687242

Modern Language Association (MLA)

al-Hindi, Muhammad Naji Khamis. The role of implementing business intelligence dashboard features in decision making : an empirical study at Paltel company. (Master's theses Theses and Dissertations Master). Islamic University. (2016).
https://search.emarefa.net/detail/BIM-687242

American Medical Association (AMA)

al-Hindi, Muhammad Naji Khamis. (2016). The role of implementing business intelligence dashboard features in decision making : an empirical study at Paltel company. (Master's theses Theses and Dissertations Master). Islamic University, Palestine (Gaza Strip)
https://search.emarefa.net/detail/BIM-687242

Language

English

Data Type

Arab Theses

Record ID

BIM-687242