Strategic agility and its impact on the operations competitive capabilities in Jordanian private hospitals

Dissertant

Abu Radi, Samir Samir Khalil

Thesis advisor

al-Hawajrih, Kamil Muhammad

Comitee Members

al-Zubi, Zubin Muhammad
al-Mahamid, Suud

University

Middle East University

Faculty

Faculty of Business

Department

Department of Business Administration

University Country

Jordan

Degree

Master

Degree Date

2013

English Abstract

The main objective of this study is to explore the impact of strategic agility on operations competitive capabilities in Jordanian private hospitals.

The study attempted to examine the impact of strategic agility (clarity of vision, understanding core capabilities, selected strategic targets, shared responsibility, taking action) on operation competitive capabilities (innovation, service quality, delivery reliability, process flexibility and cost leadership).

This study was applied on Jordanian private hospitals located in Amman.

In order to achieve the objectives of the study, the researcher designed a questionnaire consisting of (38) paragraphs to gather the primary information from the study sample.

The Statistical Package for Social Sciences (SPSS) program was used to analyze and examine the hypothesis.

Although, The study results showed that here was significant impact of some of strategic agility dimensions on operations competitive capability in Jordanian Private Hospitals at level ( 0.05), that support results of (Oyedijo, 2012) which state that strategic agility actually influences the competitive performance of telecommunication firms in Nigeria and corresponds with (Ojha, 2008) results in that strategic agility enhances an organization’s competitive capabilities, but it showed also that clarity of vision and understanding core capabilities have no significant impact on operations competitive capabilities in Jordanian Private Hospitals.

Also the study showed that there was significant differences between Jordanian private hospitals in terms of strategic agility according to hospitals’ number of beds.

Finally, the study recommended the following: 1.

Jordanian private hospitals recommended to translate their vision into policies and procedures in order to have impact on their operation competitive capabilities.

2.

Jordanian private hospitals recommended to be more aware of their capabilities (special skills and knowledge) and how to use it to maintain their competitive advantage and to create value of their customers.

3.

Small Jordanian private hospitals are required to raise their strategic agility in order to increase their operation competitive capabilities.

4.

Further studies recommended to be conducted in health care sector in Jordan to increase health care capabilities especially, Jordan considered as a medical destination for the Middle East region and Arab World.

Main Subjects

Business Administration

Topics

• Management
• Competition
• Hospitals
• Strategic planning
• Jordan
• Amman

No. of Pages

122

Table of Contents

• APA
• MLA
• AMA

Language

English

Data Type

Arab Theses

Record ID

BIM-697333