The effect of strategic enterprise management (SEM)‎ and information system (IS)‎ on organizational performance : a case study of royal Jordanian company

Other Title(s)

تأثير استراتيجية إدارة المشاريع و نظام المعلومات على الأداء التنظيمي : دراسة حالة الملكية الأردنية

Dissertant

Hawwa, Muna

Thesis advisor

al-Maghribi, Kamil

Comitee Members

al-Lawzi, Musa
al-Nuaymi, Muhammad

University

Middle East University

Faculty

Faculty of Business

Department

Department of Business Administration

University Country

Jordan

Degree

Master

Degree Date

2012

English Abstract

The main objective of this study is to identify The effect of strategic enterprise management (SEM) characteristics and information system (IS) characteristics and their effect on organizational performance of Royal Jordanian Company in Amman.

The sample of study consists of the employees of Royal Jordanian Company in Amman including heads of department, directors and managers (200),that apply SEM and IS .

In order to achieve the objectives of the study, the researcher designed a questionnaire consisting of 43 statements to gather primary information from the sample intentionality.

The statistical package for the social science (SPSS) program was used to analyze and examine the hypothesis.

After executing the analysis on the study hypothesis, the study concluded that: • The level of important of SEM characteristics and IS characteristics on organizational Performance of Royal Jordanian company was medium.

There is a significant effect of SEM characteristics on organizational performance on Royal Jordanian Company at level (0.05) • There is a significant effect of IS characteristics on organizational performance on Royal Jordanian Company at level (0.05).

• There is a significant effect of SEM characteristics and IS Characteristics together on organizational performance on Royal Jordanian Company at level (0.05).

Finally the study set the following recommendations: 1- Management in Royal Jordanian Company needs to clarify the Strategies to achieve the company’s objectives that are derived from its vision, Rather it is recommended for the management to walk with the direction team (Board) while creating the goals and strategies.

The best way to lead people into the future is to connect them deeply to the present.

2- Managers in Royal Jordanian Company should consider increasing efficient processes and team work by training and developing programs.

Opening the cross functional lines for better productive involvement and brain storming.

3- Focusing on the business processes that produce unique elements in terms of high level of business metrics provide the firm with techniques for building enterprise data and models to distinguish the position in the market place.

Main Subjects

Business Administration

Topics

• Management
• Personnel management
• Managers
• Strategic planning
• Case studies
• Jordan
• Information technology
• Management information systems
• Airlines

No. of Pages

96

Table of Contents

• APA
• MLA
• AMA

Language

English

Data Type

Arab Theses

Record ID

BIM-698413