Impact of human competencies on aviation maintenance employees performance : a case study at JALCo

Other Title(s)

أثر الجدارات الإنسانية على أداء موظفي صيانة الطائرات : دراسة حالة شركة جالكو

Dissertant

Wahbi, Yasir al-Fatih Ibrahim

Thesis advisor

al-Tiwiqat, Amjad

Comitee Members

Abbas, Ali Muhammad
al-Muhyrat, Muhammad Ayyash

University

Middle East University

Faculty

Faculty of Business

Department

Department of Business Administration

University Country

Jordan

Degree

Master

Degree Date

2016

English Abstract

The purpose of this study is to investigate the impact of human competencies (behavioral, functional, and managerial) on aviation maintenance employees‘performance; to achieve this aim the study surveyed Jordan Airmotive Limited Company (JALCo) employees.

A questionnaire was designed to collect the required data.

The study sample and population consisted of 150 employees (managers, supervisors, and technicians) of (JALCo), a company that is located in Amman.

A150 questionnaires were distributed, and 144 statically viable questionnaires were collected, collected data was analyzed by using different statistical techniques such as descriptive statistics, correlation, and multiple regressions through the SPSS.

The questionnaires were evaluated by a respected panel of professors, and quality manager at JALCo.

The results indicated positive relationships between behavioral, functional, managerial human competencies and the enhancement of employees‘ performance at JALCo.

The behavioral competence was the one with the highest importance among the three competencies, and the results showed that the respondent believed that there was a strong interrelated and strong connection between the three independent variables and the employees‘ performance.

Finally, the study suggested recommendations that could contribute in improving the employees‘ performance, as the selected three human competencies are strongly interrelated and connected with each other.

Main Subjects

Business Administration

No. of Pages

84

Table of Contents

Table of contents.

Abstract.

Abstract in Arabic.

Chapter One : Introduction.

Chapter Two : Literature review and previous studies.

Chapter Three : Study methodology (methods and procedure).

Chapter Four : Analysis and results.

Chapter Five : Results discussion, conclusions, and recommendations.

References.

American Psychological Association (APA)

Wahbi, Yasir al-Fatih Ibrahim. (2016). Impact of human competencies on aviation maintenance employees performance : a case study at JALCo. (Master's theses Theses and Dissertations Master). Middle East University, Jordan
https://search.emarefa.net/detail/BIM-721695

Modern Language Association (MLA)

Wahbi, Yasir al-Fatih Ibrahim. Impact of human competencies on aviation maintenance employees performance : a case study at JALCo. (Master's theses Theses and Dissertations Master). Middle East University. (2016).
https://search.emarefa.net/detail/BIM-721695

American Medical Association (AMA)

Wahbi, Yasir al-Fatih Ibrahim. (2016). Impact of human competencies on aviation maintenance employees performance : a case study at JALCo. (Master's theses Theses and Dissertations Master). Middle East University, Jordan
https://search.emarefa.net/detail/BIM-721695

Language

English

Data Type

Arab Theses

Record ID

BIM-721695