The impact of knowledge management processes on workforce agility : an empirical investigation at pharmaceutical companies in Jordan

Other Title(s)

أثر عمليات إدارة المعرفة في سرعة استجابة العاملين : دراسة ميدانية في شركات الأدوية الأردنية

Dissertant

al-Adwan, Zayn Sami

Thesis advisor

al-Mahamid, Suud

Comitee Members

al-Tahir, Asmahan
Abu al-Rubb, Faysal

University

Middle East University

Faculty

Faculty of Business

Department

Department of Business Administration

University Country

Jordan

Degree

Master

Degree Date

2017

English Abstract

This study aims to investigate the impact of knowledge management (KM) processes on the workforce agility at pharmaceutical companies in Jordan.

The study used the quantitative method by collecting data via questionnaire.

(250) questionnaires were distributed among managers and head of departments working at (11) pharmaceutical companies in Jordan that registered in Jordanian Association of Pharmaceutical Manufacturers (JAPM).

Out of (250) questionnaires, (210) were retrieved, (10) questionnaire were discarded for large missing data.

The study revealed that KM processes (creation, acquisition, sharing, and application) have significant impact on workforce agility (proactive, adaptive, and flexible).

Finally, the study recommends that companies have to adopt top level management for KM processes companies should encourage them to apply KM processes through various training programs.

Also, companies should prepared different training programmes for top level management to enhance their abilities, knowledge and skills

Main Subjects

Business Administration

Topics

No. of Pages

95

Table of Contents

Table of contents.

Abstract.

Abstract in Arabic.

Chapter One : General framework.

Chapter Two : Theoretical framework and previous studies.

Chapter Three : Study methodology (method and procedures).

Chapter Four : Data analysis and hypothesis testing.

Chapter Five : Results discussion and recommendation.

References.

American Psychological Association (APA)

al-Adwan, Zayn Sami. (2017). The impact of knowledge management processes on workforce agility : an empirical investigation at pharmaceutical companies in Jordan. (Master's theses Theses and Dissertations Master). Middle East University, Jordan
https://search.emarefa.net/detail/BIM-762890

Modern Language Association (MLA)

al-Adwan, Zayn Sami. The impact of knowledge management processes on workforce agility : an empirical investigation at pharmaceutical companies in Jordan. (Master's theses Theses and Dissertations Master). Middle East University. (2017).
https://search.emarefa.net/detail/BIM-762890

American Medical Association (AMA)

al-Adwan, Zayn Sami. (2017). The impact of knowledge management processes on workforce agility : an empirical investigation at pharmaceutical companies in Jordan. (Master's theses Theses and Dissertations Master). Middle East University, Jordan
https://search.emarefa.net/detail/BIM-762890

Language

English

Data Type

Arab Theses

Record ID

BIM-762890