The impact of bills settlement via mobile on banks performance in Jordan
Other Title(s)
أثر تسديد الفواتير بالهاتف الخلوي على أداء البنوك في الأردن
Dissertant
Thesis advisor
Comitee Members
Abu al-Rubb, Faysal
al-Tarawinah, Samar
University
Amman Arab University
Faculty
College of Business
Department
Department of Management Information Systems
University Country
Jordan
Degree
Master
Degree Date
2017
English Abstract
The objective of this study is to evaluate and investigate the effect of bills settlement by mobile on performance of banks in Jordan, and to contribute the knowledge and recommend areas to further research in bills settlements via mobile.
In addition, to deliver endorsements for banks that will support them to improve policy to regulate powers and guarantee residence in mobile bills settlement systems.
The population of the study represented the customers that use mobile banking service to settle bills.
The sample of this research is suitability sample that included clients dealing with banks in Jordan, and it is specific to commercial banks customers’ that settle bills by mobile; In addition, this research was established according to an assessment directed over questionnaires.
The indicators were gathered from a sample consisted of 147 persons.
The results showed that banks should keep abreast of what is happening in the mobile bills settlements systems, also banks should contribute to the discussions and conferences on related developments to ensure clearly definition to potential revenue that could be generated by mobile bills settlements, In addition banks should understand what are the current vendors doing in those places, and determine where they can fit business in the field of mobile bills settlements.
The most important recommendations; Banks should conduct researches on the possibility of bills settlement via mobile packages that are easy to use and developed to meet the demands of various customers and market needs
Main Subjects
Topics
No. of Pages
60
Table of Contents
Table of contents.
Abstract.
Abstract in Arabic.
Chapter One : General framework.
Chapter Two : Theoretical framework.
Chapter Three : Methodology.
Chapter Four : Findings, conclusions and recommendations.
References.
American Psychological Association (APA)
al-Falah, Amin M. S.. (2017). The impact of bills settlement via mobile on banks performance in Jordan. (Master's theses Theses and Dissertations Master). Amman Arab University, Jordan
https://search.emarefa.net/detail/BIM-763708
Modern Language Association (MLA)
al-Falah, Amin M. S.. The impact of bills settlement via mobile on banks performance in Jordan. (Master's theses Theses and Dissertations Master). Amman Arab University. (2017).
https://search.emarefa.net/detail/BIM-763708
American Medical Association (AMA)
al-Falah, Amin M. S.. (2017). The impact of bills settlement via mobile on banks performance in Jordan. (Master's theses Theses and Dissertations Master). Amman Arab University, Jordan
https://search.emarefa.net/detail/BIM-763708
Language
English
Data Type
Arab Theses
Record ID
BIM-763708
