أثر رقابة جودة المنتج على تحسين أداء العمليات : دراسة حالة في معمل سمنت كركوك

Abstract EN

Industrial organizations that get a significant share in the market competition is through the provision of appropriate dimensions for the performance of products and processes that meet the needs and desires of customers to an end either, Where should those defect-free products and conform to the specifications of international quality and the dimensions of the operational performance be in a time of one, that's up paying these organizations to rely on setting statistical quality because of their affair in helping those organizations to detect deviations in product and process in a corrective to enhance the dimensions Maps operational performance (cost, quality, delivery, innovation), In this sense the present study aims to control the product and its impact on improving the operational performance quality through a Cases in cement Kirkuk laboratory study, and after reviewing the records in the quality department at the lab, it was necessary for the data collection years 2014-2015 and analyzed by monitoring indicators the quality and standards of operational performance In light of the results of the analysis it has been mapping Quality control by the statistical program Excel to determine the average flaws and limits of Supreme Audit and the world and find out which products fall within the control or not, and then the study has reached a number of conclusions and suggestions that fit the nature of the current study.

Key word: control, quality product, performance operations .