مستوى رضا الطلبة عن "الخدمة المخبرية" المقدمة لهم في المدرسة و اختلافه باختلاف بعض المتغيرات

Abstract EN

The study examined the level of students' satisfaction with the "laboratory Service" offered to them in school and it's difference in relation to the variables of gender, school location, number of classes and the experience of the science teacher at the same school.

The researchers adopted a descriptive methodology and conducted a questionnaire consisted of (85) items distributed in to (6) main contextual domains: Cognition, physical settings, psychological environment, aiding technology, social environment and safety.

The sample consisted of (1466) out of a community of (2798) Tenth Grade male and female students at Ajloun Directorate.

In The results showed a low level of students' satisfaction with the 'laboratory service' according to the standard adopted in the study.

There were statistically significant differences in the level of satisfaction due to gender (in favor of the females), school location (in favor of city) and the number of classes (in favor of (11) and more).

There were no statistically significant differences due to the experience of the science teacher at the same school.

The study's major recommendation was to the Jordanian Ministry of Education to consider the practical aspect by increasing number of classes laboratory.