The role of sales forces management in establishment a long term relationship with the industrial customer in the business to business market : case study of the new glass company-NOVER-chlef

Joint Authors

Maddah, Nadiyah
Mirzaq, Ashur

Source

Numero Economique

Issue

Vol. 2, Issue 29 (31 Jan. 2017), pp.397-408, 12 p.

Publisher

Ziane Achour University of Djelfa

Publication Date

2017-01-31

Country of Publication

Algeria

No. of Pages

12

Main Subjects

Economics & Business Administration
Economy and Commerce

Topics

Abstract EN

This study aims to provide a new addition to the figures, as well on the subject of the relationship between the enterprise and the customer in business to business markets, this current study shed light on the theoretical concepts related to the sales force management and the relationship between the institution and the customer, In addition to the use of statistical methods to reach the extent of the role of the sales force management in the creation of a long-term relationship with the customer, through the study on the glass enterprise NOVER , it has been shown by the study that the management of the sales force have a significant impact on the relationship with the customer in the business to business market

Abstract FRE

Cette étude a pour but de fournir une nouvelle addition aux littératures concernant le thème de la relation entre l'entreprise et le client industriel dans business to business marchés, cette étude éclairent les concepts théoriques liés à le management de la force de vente et la relation entre l’entreprise et le client, Outre l'utilisation de méthodes statistiques pour atteindre l'étendue du rôle de la force de vente dans la création d'une relation à long terme avec le client industriel , à travers l'étude sur l'entreprise de verre NOVER, il A été démontré par l'étude que le management de la force de vente a un impact significatif sur la relation avec le client dans le marché business to business

American Psychological Association (APA)

Maddah, Nadiyah& Mirzaq, Ashur. 2017. The role of sales forces management in establishment a long term relationship with the industrial customer in the business to business market : case study of the new glass company-NOVER-chlef. Numero Economique،Vol. 2, no. 29, pp.397-408.
https://search.emarefa.net/detail/BIM-799912

Modern Language Association (MLA)

Maddah, Nadiyah& Mirzaq, Ashur. The role of sales forces management in establishment a long term relationship with the industrial customer in the business to business market : case study of the new glass company-NOVER-chlef. Numero Economique Vol. 2, no. 29 (Jan. 2017), pp.397-408.
https://search.emarefa.net/detail/BIM-799912

American Medical Association (AMA)

Maddah, Nadiyah& Mirzaq, Ashur. The role of sales forces management in establishment a long term relationship with the industrial customer in the business to business market : case study of the new glass company-NOVER-chlef. Numero Economique. 2017. Vol. 2, no. 29, pp.397-408.
https://search.emarefa.net/detail/BIM-799912

Data Type

Journal Articles

Language

English

Notes

Includes bibliographical references : p. 408

Record ID

BIM-799912