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Abstract EN

This study aimed at recognizing the nature of the quality cost in the Palestinian food industry in Gaza Strip.

The study researched the extent to which the managements of the food industrial companies recognize the importance of measuring the quality cost.

In order to achieve this objective a questionnaire has been designed and distributed to the study population which consisted of 38 companies engaged in the food industry in Gaza Strip.

The study arrived at a number of conclusions, the most important of which are: there is an awareness on the part of the managements of the food industrial companies in Gaza of the importance of the quality cost and such companies use systems for quality cost.

The managements are concerned about reducing such costs to a great degree through its four dimensions (prevention costs, appraisal costs, internal failure costs and external failure costs).

The most important recommendations of the study included: the need for an enhanced level of awareness amongst the management of the food industry companies for the importance of measuring the quality cost through organizing a number of courses and workshops;.

The need for conducting specialist training courses for the accounting staff on the systems of quality cost; and the need to bring to the attention of such companies the importance of the policies necessary for the reduction of such costs.